Frequently Asked Questions You have questions. The Eden has answers.
What is NuEden Apparel? NuEden is a fashion brand rooted in the belief that what you wear carries energy. We design for those who move between worlds, the natural and the cosmic, the grounded and the visionary.
Where are your products made? Our pieces are printed on demand with care, using quality blanks and responsible production partners. Each item is made when you order it; intentionally, not in excess.
How long does shipping take? Orders are typically processed within 3-5 business days. Domestic delivery takes 5-7 business days after fulfillment. International orders may take 10-21 business days depending on your location.
Do you ship internationally? Not quite yet. While NuEden belongs to everyone, we still need to grow before International shipping can become available.
What is your return policy? We accept returns on unworn, unwashed items with original tags within 14 days of delivery. Because each piece is made to order, we ask that you consult the size guide before purchasing. See our full Refund Policy for details.
My order arrived damaged or incorrect. What do I do? Reach into NuEden at nicole@nuedenapparel.com and we'll make it right. Include your order number and a photo and we'll resolve it within 48 hours.
Can I change or cancel my order? Orders can be modified or cancelled within 24 hours of placement. After that, production has likely begun. Contact us as soon as possible and we'll do our best.
Do you restock sold-out items? Some pieces return. Others are of their season and move on. Follow us and subscribe to be the first to know.
How do I care for my NuEden pieces? See our Care Instructions page. Your garments were made with intention and deserve the same in return.